As a homeowner insured by our partner Mila, you can report a claim or property damage directly to Qasa. We encourage you to contact us as soon as possible to inform us of the situation.
To report a claim or property damage, you have several options: you can contact us by telephone, by e-mail or from your customer area. When reporting, please provide us with all relevant details such as the nature of the claim, the date and time of the incident, and any other information that may help us to better understand the situation.
It's important to note that in the case of property damage and legal claims, it's crucial to report the incident as soon as possible. Indeed, if you delay informing us, Qasa cannot be held responsible for any consequences. We are here to support you and facilitate communication with Mila to ensure that the problem is dealt with efficiently and resolved as quickly as possible.
Once we've received your report, we'll pass on all the information Mila needs to assess and process the claim. Mila will review your claim and take appropriate action in accordance with the terms and conditions of your insurance contract.